Privacy Policy

At Direnplast, we are committed to transparency and data security. This notice explains what we collect, on which legal basis, for what purposes, how long we retain it, and how you can exercise your rights. It covers our website, contact/quote forms, and support channels.

Last updated: 2025

1

Data Collected & Legal Basis

Through contact/quote/support forms we process name, email, phone, company/title, request subject, and message content. Processing relies on “contract performance/pre-contract steps” and “legitimate interest” to respond to your request. Marketing emails are sent only with explicit consent. Cookies are limited to essential session management and anonymized visit analytics.

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Purposes of Processing

We use your data to respond to inquiries, provide quotations, deliver support, manage pre-contract communication, measure satisfaction, and improve products/services. Marketing/newsletter communication is optional and can be withdrawn at any time.

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Sharing, Retention & Security

Data is not shared with third parties except where legally required or for infrastructure/hosting and operational support. Access is role-based, transfers are protected with TLS. Data is kept only as long as necessary for the stated purpose; when legal retention expires it is deleted or anonymized.

4

Your Rights

You may exercise access, rectification, deletion, restriction, portability, and objection rights under applicable law. Send requests to privacy@direnplast.com or via our contact/quote forms.

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Cookies & Analytics

Essential cookies are used for security and session management. If allowed, lightweight, anonymized analytics may run; no personally identifiable information is stored.

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Contact

For any privacy-related questions, reach us at privacy@direnplast.com or via our contact/quote forms.